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We're here to help. Reach out for support, partnerships, or just to say hello.
Last updated: June 27, 2026
General Enquiries
Questions about Revvie, partnerships, or press.
hello@xride-labs.in
Rider Support
Account issues, billing, or bug reports.
hello@xride-labs.in
Response Times
General Enquiries
2–3 business days
Billing & Refunds
2 business days
Technical Support
1–2 business days
Our support team operates Monday to Friday, 10 AM – 7 PM IST (excluding public holidays).
Before You Contact Us
You may find a quick answer in our frequently asked questions:
How do I cancel my Revvie Pro subscription?+
You can cancel your subscription anytime from Settings → Account → Subscription → Cancel Subscription within the Revvie app. Your Pro access continues until the end of the current billing period.
I was charged but didn't get Pro access. What do I do?+
Please email us at hello@xride-labs.in with your account email and the Razorpay payment ID (visible in your bank statement). We'll resolve this within 2 business days.
How do I delete my Revvie account?+
Go to Settings → Account → Delete Account in the app. Account deletion is permanent and processes within 30 days. Your data is removed per our Privacy Policy.
I forgot my password. How do I reset it?+
On the login screen, tap "Forgot Password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.
How do I report a user or club for violating community standards?+
Tap the three-dot menu on any post, profile, or ride listing and select "Report". Our moderation team reviews all reports and typically responds within 24–48 hours.
I'm a brand/business. How do I set up a brand account on Revvie?+
Visit our brand registration page or email hello@xride-labs.in with "Brand Account Request" in the subject line. Our team will guide you through the onboarding process.
Business & Brand Partnerships
Are you a motorcycle dealership, brand, or riding gear company looking to connect with the Revvie community? We offer brand partnership programmes, sponsored campaigns, and exclusive marketplace placements.
Reach out at hello@xride-labs.in with the subject line "Brand Partnership Enquiry" and our partnerships team will be in touch.
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Report Abuse or Safety Concerns
If you encounter content on Revvie that violates our community standards or poses a safety risk — including dangerous riding content, harassment, or illegal activity — please report it directly through the app by tapping the report icon on any post, profile, or message.
For urgent safety concerns that cannot be handled through in-app reporting, email us at hello@xride-labs.in with the subject "Safety Report". We treat all safety reports with the highest priority.